Vintage Realty takes privacy seriously. This Privacy Policy only applies to the extent we collect, use and disclose personal information in connection with this website. This privacy statement applies to your use of the ‘Vintage Realty’ website at www.thevintagerealestate.com.au . Vintage Realty ABN 43097854978.
We handle personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We may collect personal information such as your name, email address and contact details when you submit enquiries or interact with our services.
You can generally visit our website without identifying yourself. Where reasonably possible, we only collect personal information when you knowingly provide it.
We may also collect non-personal information automatically, including:
– Server address
– Domain name
– Date and time of visit
– Pages accessed and files downloaded
– Browser type
This information is used to improve our website and services.
We collect, use and disclose personal information for purposes including:
– Providing real estate services (sales, leasing and property management)
– Responding to enquiries
– Verifying your identity where required
– Complying with legal and regulatory obligations
– Communicating with you about our services
We will only use or disclose personal information for the purpose for which it was collected, unless otherwise permitted or required by law.
We may collect personal information for the purposes of verifying your identity, including conducting identity verification checks (such as the Document Verification Service – DVS).
This information is collected and used solely for identity verification purposes and is handled in accordance with applicable privacy laws. We take reasonable steps to protect this information and restrict access to authorised personnel.
You may request access to personal information we hold about you by contacting us.
If you believe the information is inaccurate, incomplete or out of date, we will take reasonable steps to correct it.
If you have a complaint about how we handle your personal information, please contact us using the details below. Please provide sufficient information so we can investigate your concern.
Contact details for privacy enquiries and complaints:
Email: [email protected]
Phone: (02) 4998 2400
Address: 1 Claret Ash Drive, Pokolbin NSW 2320
We take all privacy complaints seriously and will respond promptly.
Handling of Privacy Complaints
Upon receiving a privacy complaint, we will:
– Acknowledge receipt of your complaint promptly
– Investigate the matter in accordance with applicable privacy laws
– Provide you with a written response outlining the outcome If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to us.
We may use personal information (excluding sensitive information) for marketing, research and service improvement purposes. You may opt out of receiving marketing communications at any time by contacting us.
By using our website, you consent to this Privacy Policy.
We may update this Privacy Policy from time to time. The current version will always be available on our website.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Disclaimer: All information on this website is subject to change. Vintage Realty (NSW) Pty Ltd accepts no liability for any loss or damage arising from reliance on this website.
"*" indicates required fields
